1. Order your tickets via this website or the hotline: 0049 (0)1806 853 953 (0.20 €/call German landlines, max. 0.60 €/mobile call). 

2. Your request will be processed in our customer care centre and if the desired product is available, you will receive a confirmation including invoice by mail or e-Mail.

3. If the desired accommodation is no longer available, you will be notified immediately.

4.  After receiving the order confirmation, please transfer the amount invoiced to the stated bank account. With the successful transfer, your booking is considered confirmed.

5. On the festival weekend, you will be able to contact the reception of Weissenhaeuser Strand at 2pm on Friday. All registered guests will receive their key and the admission wristband for the festival. 
 

We charge a booking fee of € 25.00 per apartment.

The Weissenhaeuser Strand charges a visitor’s tax of € 1.00 per person per night.

In general, a confirmed booking can be modified. For administrative expenses, we charge a fee of € 19.00 per rebooking.

The payment of the tickets is made on account. The ticket price is due for payment in full within 14 days of receipt of the invoice. In the period of 20 days before the beginning of the festival, the total amount is due immediately after registration.

The return of purchased Rolling Stone Beach tickets, concluded by sending the order confirmation by mail or e-mail, requires our written consent. If this is not the case, the ticket price must be paid even if you do not utilise the full contractual services or even partially. If, after the written consent of the promoter, a cancellation should be made, the following conditions apply:
For cancellations of the contract up to 30 days before date of commencement, a processing fee for the cancellation of the apartment / hotel room in the amount of € 20.00 as well as 20% of the accommodation fee is due, in addition to the non-refundable, annual ticket share per person. In case of subsequent termination up to 15 days before date of commencement, 60% will be due. From the 14th to the 3rd day before date of commencement, 80% will be due. Afterwards, until the day of commencement, 95% of the apartment stake of the contract amount are payable. In the case of no-show or early departure, the tenant has no claim for compensation for not occupied rental days. The tenant is explicitly free to prove that the lessor has not incurred any damage due to the non-arrival or the cancellation or that the damage is less than the applicable cancellation fee or the retained rent.

The complete terms and conditions may be found here.

If a booking category is sold out, a waiting list is kept. You will be notified immediately if your order can not be booked successfully.

We would like you to experience the Rolling Stone Beach as a family and bring your children along. For this reason, babies and young children under the age of 6 have free admission. Please be aware that children under 6 years are not allowed to be taken to the venues during musical performances and concerts. The child does not need to pay anything and thus is not included in the list of paying persons. Thence, despite the fact that a baby or young child is travelling with the four adults, the adults pay only the price for their journey.

Children from the age of 6 and older need their own ticket to join the festival. Children under 6 years can be taken free of charge in the holiday resort. Children under the age of 6 are not allowed to be taken to the venues during musical performances and concerts. Apart from this, the participation of children and adolescents in the event is determined by their legal guardians based on the legal guardians’ rights and custody in consideration of the German Act on Protection of Youth. According to the German Civil Code (BGB), the legal guardians have the duty and the right to care for the minor child (under 18 years). Furthermore, the restrictions on the dispensing and consumption of alcoholic beverages as well as the distribution of tobacco products and smoking apply. In case of a lawful inspection of the protection of minors, drunk or smoking children and adolescents can be sent home. We do not request personal data from children and adolescents, do not collect them and do not share them with third parties.

Access to the Bathing Paradise is included for weekend visitors, day guests need to pay the respective entrance fee to the Bathing Paradise. For a small surcharge of € 6 per person per day, Rolling Stone Beach guests with a festival pass for the entire weekend (festival pass) may also visit the Jungle Land. The day pass does not include a discount on the entrance for the Jungle Land.

Guests with tickets without accommodation can pay a discounted rate of € 2.00 per day and vehicle at the Weissenhäuser Strand parking lot.

Yes, there is a limited number of VIP tickets. Please find more information about the VIP packages here.

•    In case you have attended the festival last time (festival pass with overnight stay), then you don’t pay a booking fee (€ 25.00) for the next time. To do this, you must enter your booking number from the previous year when ordering the ticket and the name of the person making the booking must match.
•    Print subscribers to Rolling Stone magazine receive a subscription discount of €15 per guest.
•    Children under 6 years of age receive free entry, but are not allowed to be taken into the event venues.
•    Children aged 6 to 12 receive a 60% discount.
•    Children aged 13 to 15 receive a 30% discount.

We will be happy to inform you in good time in our newsletter.
> Sign up for the newsletter. (Just availabl in German)

On site there is unfortunately no possibility to set up a caravan or a tent.

On the day of arrival, you can move into the rented property from 15:00 o'clock at the latest. We endeavour to provide the accommodations as early as possible. If your accommodation is not yet available at an earlier arrival than 15:00 o'clock on the day of arrival, you will receive the festival wristband and festival information in any case. You are welcome to use the event area and other amenities of the holiday resort and will be informed by SMS / telephone when your accommodation is ready for occupancy. The collection of the room key is made via the Fast Lane - additional waiting times are therefore eliminated as far as possible.

On the day of departure, the rented property is to be made available and the key to be returned at the reception by 12:00 o'clock (exceptions until 14:00 o'clock are to be requested at the reception on arrival or during the stay).

Please find information regarding accessibility here.

It is not allowed to take glasses / glass bottles / glass vessels or any other beverage containers – neither filled nor empty - (e. g. cans, tetrapaks) to the gallery (Galeria). Official festival cups – either filled or empty – (deposit cup) may be taken to the gallery (Galeria) as well as to the event venues at any time.

•    glass bottles / glass containers
•    firearms, cutting and thrust weapons as well as weapons of all sorts
•    saws, axes, hatchets and comparable tools
•    fireworks, sparklers, star throwers and pyrotechnic objects of all sorts (including Bengal fireworks)
•    chairs, seating furniture & equipment (e.g. Styrofoam cubes)
•    recording devices: professional sound, photo and video equipment
•    animals of all sorts
•    bulky items like flagpoles, selfie sticks, large umbrellas, motorbike helmets